EXPRESS TAXI: TRAILBLAZING INCLUSIVE BUSINESS
ROXAS, Fernando Y., D.B.A.
GONZALES, Katrina S.
Globalizing MSMEs: From A Business & Society Perspective (Volume 1), November 2015
Express Taxi, the second largest taxi company in Indonesia, has employed a unique model which engages taxi drivers as business partners. This model includes the following features: guaranteeing vehicle loans of Partner Drivers, training in transferable skills, and providing market access. The taxi industry is a lucrative and fast growing market given the public transport and traffic challenges in Jakarta and other major cities in Indonesia. As such, Express Taxi is able to scale to meet growing demand through its partnership model with drivers.
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