Sustainable Tourism Development in Heritage Sites

ALT-CFT Publication:
Nerissa D. Del Fierro-Juan (


in tourism, sites with cultural significance are always valued as key tourist attractions, particularly those mentioned in the UNESCO World Heritage List. As one of the largest Buddhist monuments, Borobudur Temple still remains as an important cultural symbol not only for Indonesia but also across all continents. Its preservation is a responsibility shared by tourism stakeholders - each with its own agenda on how to sustain the place as a World Heritage site.

This study explores the issues of sustainable tourism management in heritage sites. It seeks to explain how it affects Borobudur Temple, the host community, and visitor experiences. This qualitative study adopted the phenomenological approach using purposive sampling technique; open-ended interview, direct observation, and participation in organzied tours around Borobudur were conducted among the respondents composed of local residents and the local and foreign visitors. Secondary data were also collected to supplement the findings of this study.

Results reveal conflicting views and attitudes of the multi-stakeholders in relation to managing sustainable tourism development in Borobudur. After careful analysis, some recommendations were presented. In order to maintain sustainability of the area as a heritage site, there is a need to resolve these differences, and consider all aspects of cultural sustainability; and, in order to resolve the issues that have emerged, engagement and collaboration among the different sectors involved is imperative


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